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lg66 handles your information with a clear purpose: to run your account, process transactions through Nagad, Rocket and Bank Transfer, and keep your records accurate. This policy explains what we collect, how we use it, and the choices available to you — access depends on your local law and eligible regions.
We collect the information needed to open and maintain your account: your name, contact details, and the transaction records tied to your chosen payment route — whether that is Nagad, Rocket or Bank Transfer. We do not collect payment credentials directly; transactions go through the respective wallet or banking channel, and we receive only the confirmation reference and amount needed to credit your account. Beyond transaction records, we log device and session data when you access the platform — browser type, connection timestamps and pages visited. This helps us detect unusual access patterns and keep your account secure. We do not sell this data or share it with third-party marketers. Retention follows the purpose: active account records are kept while your account remains open. Transaction logs are held for the period required by the applicable rules of your eligible region. If you close your account, we retain only what we are required to keep under those rules, then delete or anonymise the rest. All data handling is subject to the laws of your local jurisdiction and eligible regions. We aim to be transparent about what we hold and why — if anything here is unclear, the contact path in the support section applies.
Transaction references from Nagad deposits are logged against your account record for reconciliation. We hold only the reference and amount — your Nagad wallet credentials stay with Nagad.
Rocket payment confirmations are stored as part of your deposit history. Access your transaction log in the account area to review any Rocket entry at any time.
Bank Transfer records include the reference number and amount. These are kept for the retention period required under applicable rules in your eligible region.
Not every interaction with lg66 falls under the same rules. This section draws the line between what this policy governs and what sits outside it — so you know exactly where these commitments apply and where to look for separate terms.
Any data you submit when opening or managing your account — name, contact details, identity verification steps — falls fully within this policy. We control that data and these rules apply to it.
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer involve those providers' own data handling. We receive only the confirmation reference; each provider's privacy terms govern their side of the transaction.
Pages you visit, session timestamps and device signals collected while you browse lg66 are covered here. We use this data for account security and service improvement, not for third-party advertising.
Any external site or service linked from lg66 operates under its own policy. We do not control third-party data practices, and this policy does not extend to pages or services outside lg66's own platform.
Your account data is not a locked record. There are practical steps you can take — reviewing what we hold, correcting details that are out of date, and raising questions through the published support route. None of these require a formal legal process to start; most begin inside your account area. To review the data tied to your account, open the account settings page and check the profile and transaction sections. Your deposit history — including Nagad, Rocket and Bank Transfer entries — is listed there with date and reference. If a record looks wrong, use the correction request path described below before it affects a future transaction. Eligibility to exercise certain rights depends on your local law and the region from which you access the platform.
Your account area shows profile details and full transaction history. Open the account settings tab and check each section; the data displayed there is what we hold against your account.
If your contact details or information is incorrect, update it through the account settings form or send a correction request via the support contact. We will confirm once the update is applied.
Questions about what data we hold, how it is used, or how long it is kept can be sent through the published support route. We will respond with the relevant detail from your account record.
If you want to close your account, contact support with the request. We will process the closure and retain only what applicable rules in your eligible region require us to keep.
If you have a question about this policy, a request about your data, or a concern about how your information is being handled, the routes below are how to get in touch. We do not publish response time commitments here — use the channel that matches your query type and follow the instructions given when you make contact.
Open the chat widget on the lg66 site while logged in. Describe your privacy question or data request, and the support team will route it to the correct handling path.
Send your data or policy query to the support email address published in the account help section. Include your account reference so the team can locate your record quickly.
The help section inside your account area contains published guidance on data requests, account corrections and policy questions. Start there before contacting support to see if your question is already answered.
These are the practical standards we apply to your account data — not abstract commitments, but the specific handling choices that affect your account, your transactions and your contact with us.
We use session cookies to keep you logged in and to detect unusual access. No third-party advertising cookies are placed through our own pages. You can adjust cookie settings in your browser, though some account functions require session cookies to work.
Access to your account record is restricted to authenticated sessions. We do not expose account data through unauthenticated routes. If you notice an access event you did not initiate, report it through live chat so we can flag the account for review.
Active account records are kept while your account is open. Transaction logs for Nagad, Rocket and Bank Transfer entries are held for the period required under the rules of your eligible region, then deleted or anonymised.
When we update this policy, the revised version is published on this page with a note of what changed. Continued use of the account after a published update means you have seen the revised terms, so check this page if you have questions about recent changes.
Common questions about how lg66 collects, stores and shares your data — and what you can do about it.
We collect the details you submit during registration — name, contact information and any verification documents required. Once your account is active, we also log device and session data and the transaction references from payments made through Nagad, Rocket or Bank Transfer.
We do not sell account data or share it with advertisers. Payment providers like Nagad and Rocket receive only what is needed to process your transaction. If local rules require us to share data with regulatory bodies in your eligible region, we are obligated to comply with those requirements.
Transaction records for Nagad, Rocket and Bank Transfer deposits are kept for the retention period required under the applicable rules of your eligible region. Once that period passes and your account is closed, we delete or anonymise records that no longer need to be held.
Yes. Open your account settings and check the profile and transaction history sections. The data shown there reflects what we hold. If you want a fuller account of records not visible in the settings page, send a request through the support email with your account reference.
Update editable fields directly in account settings. For details that are locked — such as identity verification records — send a correction request through live chat or the support email. The team will confirm the update once it has been applied to your record.
This policy applies to all accounts on the lg66 platform. However, the specific rights available to you — and how we retain or disclose data — depend on your local law and the eligible region from which you access the account. Check the relevant section above for the scope details.